PLANNING MADE EASIER
Questions before you reserve?
A great event has plenty of moving parts. These answers cover the details that help your rental experience feel simple, clear, and well planned from the start.
Helpful details, answered.
Planning an event comes with a lot of questions. At Rent All Plaza of Kennesaw, we want the rental process to be as simple and stress-free as possible. Below are answers to some of our most frequently asked questions.
Have a question that isn’t covered here?
Our local team is ready to help.
Store Hours
Monday–Friday, 8:00 AM–5:00 PM
Closed Saturdays & Sundays
Where is Rent All Plaza located?
Rent All Plaza of Kennesaw, LLC
2647 Cobb Pkwy NW
Kennesaw, GA 30152
770-427-7012
Visit our Parrty Rentals page to browse our rental inventory and request a quote.
What types of events do you provide rentals for?
We provide rentals for events of all sizes, including:
- Weddings and receptions
- Corporate events
- School and university events
- Church events and festivals
- Graduations
- Birthday parties
- Anniversary celebrations
- Backyard parties
- Community events
- Fundraisers and special events
What types of equipment do you rent?
Rent All Plaza offers a wide selection of event rental equipment, including tents, tables, chairs, linens, china, flatware, glassware, dance floors, staging, pipe and drape, stanchions, heaters, fans, concession equipment, audiovisual equipment, and more.
Do you need to make a Reservation? Is there a Deposit Required?
Party Reservations in advanced are not required, but are recommended for your event in order to help ensure product availability. On all orders over $100.00 or specialty Items, we require a 50% nonrefundable deposit to secure your rental items at the time of the reservation. The remainder of the balance is due the day before delivery.
Questions… Please call us 770-427-7012
How far in advance should I reserve?
We recommend reserving as early as possible, especially for spring and fall events, graduations, weddings, holidays, and other busy weekends.
Popular tents, chairs, linens, dance floors, and other specialty items can book well in advance.
How do I reserve rental equipment?
To reserve your rental items, we require a 50% non-refundable deposit along with acceptance of your rental agreement. Rental items are not considered reserved until the required deposit has been received.
Orders under $100.00 require no deposit.
Do you offer last-minute rentals?
When inventory and staffing allow, we are happy to accommodate last-minute orders. Availability and delivery options may be limited, so please contact us as soon as possible.
How are Rental Rates Determined?
Party rental rates are based on a single day event and generally allow for pick up one day prior to the event and return the day following the event.
Example (All Party Equipment Pickup or Delivered on Friday or Saturday may be returned on Monday for a One Day Rental)
When is my final payment due?
The remaining balance must be paid before you receive your rental equipment. Checks are accepted when received at least 15 days prior to your event date.
A 3% processing fee applies to all credit card payments.
Is my deposit refundable if I cancel?
No. The 50% reservation deposit is non-refundable. Your deposit reserves equipment and allows us to begin scheduling inventory, labor, and other resources for your event.
How long is my quote valid?
Quotes are valid for 10 days. Rental equipment is subject to availability and is not reserved until your deposit and required paperwork have been received.
Can I make changes to my order after I reserve?
We will do our best to accommodate changes based on availability. Because inventory and staffing are scheduled in advance, some changes may not be possible as your event date approaches.
Additional items are always subject to availability.
How long is the rental period?
Our standard rental rate is generally based on a one-day event rental. Depending on your event date and our operating schedule, equipment may be delivered or picked up before or after the actual event day.
For example: A Friday pickup with a Monday return is considered a one-day rental.
Your rental representative will provide the specific delivery and pickup schedule for your order.
Do you offer delivery?
Yes. Delivery is available for an additional fee based on the delivery location, order size, and other delivery requirements.
Standard delivery is to a ground-level location within approximately 25 feet of where our truck can safely park and unload.
Stairs, elevators, hills, long carries, difficult access, or other special delivery circumstances may require additional labor charges.
Is there a charge for Delivery & Setup?
Yes, Delivery & Pick up charges are based on mileage; we require a minimum of $200 rental order. Normal Delivery charge is to ground floor only. On Delivery, all Rental equipment such as tables & Chairs will be neatly stacked in designated area. Set up and Take down services are available at an additional charge and must be arranged in advance. (All Frame Tents & Dance Floors, the setup is included in the rental so there is no extra set up charge.) Please contact our office for Delivery & Set up cost. (770-427-7012).
Does delivery include setup?
No. Standard delivery does not include setup of tables, chairs, or other equipment unless setup service has been specifically added to your order.
Setup and breakdown services are available for an additional charge and should be arranged in advance.
Can I pick up my rental equipment instead of having it delivered?
Many rental items may be picked up from our Kennesaw location. Some equipment, including certain tents and items requiring professional installation, may require delivery and setup by Rent All Plaza.
Please ask one of our representatives whether customer pickup is available for the equipment you are renting.
Do you set up tents?
Yes. Tents requiring professional installation are set up and taken down by our crew.
Before installation, we may need information about the location, surface type, underground utilities, sprinkler systems, access, and other site conditions to ensure the tent can be installed safely.
Can tents be installed on concrete or asphalt?
Yes, in many cases. Tents installed on concrete, asphalt, or other surfaces where staking is not possible may require concrete weights or another approved anchoring method, which may result in additional charges.
Do you rent heaters, fans, lighting, and sidewalls?
Yes. We offer a variety of tent accessories, including sidewalls, lighting, pole drapes, heaters, fans, and other event accessories. Availability varies, so we recommend reserving these items when you place your order.
Do tables and chairs need to be ready for pickup?
Yes. Unless breakdown service has been purchased, tables and chairs must be knocked down, stacked, and ready for pickup in the same general location where they were delivered.
All rental items should be gathered together in one accessible location before our crew arrives.
Additional labor charges may apply if equipment is not ready for pickup.
Do I need to clean china, glassware, and flatware?
China, glassware, silverware, and utensils should be rinsed free of food and returned to the same containers in which they were delivered.
Our special containers help protect the equipment and allow us to deliver these items table-ready.
What should I do with rented linens after my event?
Please remove all food, decorations, confetti, and other debris from the linens. Linens should be dry before being placed in the provided bags or containers to help prevent mildew and permanent staining.
Please return any hangers or other packaging supplied with your linen rental.
What happens if rental equipment is damaged or missing?
The customer is responsible for rental equipment from the time it is delivered or picked up until it is returned to Rent All Plaza.
Charges may apply for equipment that is missing, broken, burned, excessively stained, or otherwise damaged.
Please keep all rental equipment protected from weather and secured when it is not being used.
What is Customer’s responsibility when rental equipment is picked up?
All Party rental items must be stacked in a single location ready for pick up. Tables and chairs must be knocked down and stacked ready for pickup. All china, glasses, utensils, etc., should be rinsed food free and repacked in the same containers as delivered. Linen should be food free and dry to prevent staining and mildew. Wax must be removed from candelabras. Items not meeting these conditions are subject to additional fees. We do charge for all missing, damaged or broken items.
LET’S MAKE IT HAPPEN
Still have a question?
Tell us what you are planning and we’ll help you choose the rentals that bring it to life.